Help Centre
We understand you may have questions while using our services. Websolvit is here to assist you every step of the way.
Fraud & Protection
Protecting your websites, applications, and digital assets from unauthorized access.
Privacy & Security
Ensuring data privacy, security standards, and safe handling of sensitive information.
Managing My Account
Guidance on account settings, services, subscriptions, and support requests.
Getting Started
Welcome to Websolvit! This guide helps you get started with our digital services smoothly.
- Create your Websolvit account
- Verify your email address
- Explore available services
- Raise a support request if needed
Account Setup & Management
Update personal details, manage services, reset passwords, and configure security settings.
Billing & Payments
View invoices, payment history, service renewals, and billing-related queries.
Troubleshooting & Technical Support
Get help with website issues, application bugs, hosting problems, and integrations.
Privacy & Security
Learn how Websolvit protects your data and maintains confidentiality.
How You Can Reach Support
Choose the support channel that best fits your needs. Our team is committed to responding quickly and efficiently.
Email Support
Ideal for detailed issues, project-related queries, and non-urgent support requests.
support@websolvit.com
Support Tickets
Track, update, and manage your issues through our structured support ticket system.
Response within 24 hours
Priority Support
Dedicated and faster support for AMC and enterprise clients with critical business needs.
SLA-based response
Support Response Time
General Queries
Initial response within 24 hours during business days.
Technical Issues
Response within 12–24 hours depending on severity.
Critical Issues
Immediate attention for live or business-impacting problems.